Frequently Asked Questions

Who is eligible to participate in the Microsoft Office Certification classes?

Classes are restricted to those who are:

16 years of age and older
Residents of Jackson Ward
Business owners or employees in Jackson Ward
Residents of RRHA public housings
Participants in area workforce development programs such as New Visions/New Ventures, Richmond Career Advancement Center, Goodwill, etc.

What does the registration cost for classes include?

Registration cost includes cost for instruction, books, and required course materials.

What is the benefit of obtaining the Microsoft Office Specialist Certification?

This certification does not expire. According to Robert Half International, companies pay employees with this certification 12% more than their counterparts without certification. In other surveys, 67% of companies stated certification simplified hiring and advancement decisions.

Why is technology knowledge important?

Technology skills have a direct linkage to earning potential. According to the U.S. Department of Labor, 16 of the 20 fastest-growing jobs through 2014 will require computer skills. Basic internet skills are a requirement, even for non computer-related jobs, and employees who use computers at work can earn 17% to 22% more than those who do not (U.S. Department of Commerce, 2002).

Where is the Community Technology Center located?

The Community Technology Center is located in Jackson Ward at 621 North 3rd Street, Richmond, Virginia 23219.